Refunds-Returns

If you are not satisfied with any item you may return it within 30 business days for a refund or exchange.  Item must be returned with original packaging and in re-sell-able condition, abused or physically damaged items will be refused. Claims for damaged or missing items must be submitted to us within two days of receipt.

Return Process

  • We are very confident our products will match and exceed your expectations, but just in case they don’t we offer flexible return options
  • We offer return orders within 30 days of purchase.  If you need to make a return please contact us via e-mail or phone to request an RMA and a return shipping label.
  • Any bundled or free add-on items have to be returned as well or their full retail price will be deducted from refund amount.
  • Please also include a packing slip or invoice in the box along with a reason for the return.
  • All items returned must be in a like new condition (we of course understand that normal use is OK, what that means to some varies, so please use common sense here, abused of physically damaged items will be refused).
  • As soon as the return is processed we will issue a refund within 3-days. It may take up to 7 days for the return to show up on your account.
  • Make sure to package items so they do not get damaged in shipping, and there are no loose parts in the box (if you shake the box there can’t be any noise 🙂

International Returns

  • Same as above except you are responsible for shipping charges to our office.
  • For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment
Return Address
BOMBO
22/2 Lu Gia, District 11
Ho Chi Minh City 743000
Vietnam
Tel: +84917953715